Privacy Policy

Last updated: October 29, 2025

Highkey Era (“we,” “our,” “us”) values your privacy. This policy explains how we collect, use, and protect your information when you visit highkeyera.com, make a purchase, or interact with our brand.

1. Information We Collect

We collect personal and non-personal information such as:

Name, email, phone number, billing and shipping address

Payment information to process your order

Order details and purchase history

Device, browser, and site activity information (via cookies and analytics tools)

Marketing preferences and communication history

2. How We Use Your Information

We use this information to:

Process and deliver your orders

Communicate with you about your purchase or support request

Send marketing or promotional updates (only if you opt in)

Improve our website, products, and customer experience

Meet legal, accounting, and tax obligations

3. Sharing Your Information

We share limited information with trusted third-party partners that help us operate our business, including:

Shopify – our e-commerce platform

Payment providers – such as Shop Pay, PayPal, or Stripe

Shipping carriers – such as USPS or UPS

Analytics and marketing tools – such as Klaviyo, Google Analytics, and Meta

We do not sell or rent your personal data.

4. Cookies

We use cookies to improve site functionality, track performance, and personalize your shopping experience. You can disable cookies in your browser, but some site features may not work properly.

5. Email and Text Marketing

If you sign up for updates, you agree to receive marketing messages from us. You can unsubscribe at any time by clicking “Unsubscribe” or replying “STOP.”

6. Your Rights

You can request to:

Access, correct, or delete your personal data

Withdraw consent for marketing

Receive a copy of the data we hold about you

To make a request, email [customerservice@highkeyera.com].

7. Data Security

We use SSL encryption and secure payment gateways to protect your data. While we take all reasonable steps to secure your information, no system is 100% foolproof.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect information from minors.

10. Policy Updates

We may update this policy from time to time. The latest version will always appear on this page with the updated date above.

11. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Highkey Era

📧 support@highkeyera.com

🌐 https://www.highkeyera.com